Job Summary
Closes the mapping gaps in middleware and network identified during RFI clarifications. Underpins prioritisation quality, change-management governance, and evidence-pack accuracy.
Key Responsibilities
• Reconcile asset data across CMDB, vulnerability scanners and technical referentials.
• Identify and close mapping gaps in middleware and network scope.
• Maintain asset-to-application linkage that drives prioritisation tier (Tier 1 / 2 / 3).
• Support change-management governance linked to patching: pre-change asset verification,
post-change record updates.
• Own evidence-pack data integrity for audit and regulator-facing reporting.
• Build and operate data-quality dashboards; measure and report on gap closure.
Skill Requirements
• Robust CMDB experience (ServiceNow CMDB preferred).
• Data wrangling with SQL and Python / Pandas.
• Familiarity with vulnerability-scanner data models (Tenable, Qualys, Rapid7).
• Reconciliation methodology and confidence-scoring.
Other Requirements
• ITIL Configuration Management certification.
• BI tooling exposure (Power BI, Tableau).
• ServiceNow CSA / CIS certifications.
📌 Track Lead Capacity Management, Servicenow Bengaluru (India)
🏢 HCL Technologies
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.