Job Summary
To manage, review the work of supervisors and a group of technical writers along with providing guidance on writing complex technical documentations.
Key Responsibilities
To manage Lead writers and provide support to the documentation team.
To track team performance, ensure adherence to responsibilities, and respond to RFP/RFQ.
To monitor, track, and define action plan for unresolved issues.
To propose appropriate rewards to recognize team members.
To ensure compliance to mandatory trainings and ensure proper knowledge transfer on current features and processes.