Key Responsibilities
Assist customers with loan application procedures.
verify, and maintain customer documents.
Coordinate with internal teams for smooth loan processing.
Follow up with customers regarding pending documents and application status.
Resolve customer queries via phone, WhatsApp, email.
Maintain accurate customer records and update CRM/software regularly.
Ensure timely processing of loan applications.
Explain loan products, eligibility criteria, and required documentation to customers.
Handle customer complaints professionally and ensure timely resolution.
Maintain confidentiality of customer information and company data.
📌 Customer Support Executive Noida (India)
🏢 ABHILASHI FINANCE & GROUP
📍 India
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