Job Summary
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
Key Responsibilities
To troubleshoot and resolve tickets raised by the clients.
To undertake training programs for recent joinees
To perform knowledge transition during project enhancements
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To update self on latest technologies and related areas
Skill Requirements
Other Requirements
📌 Senior Support Engineer Mumbai
🏢 HCL Technologies
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.