Senior Program Manager

Experience: Not Available to Not Available years

Location: Bangalore, India

Skills: Agile, Project Management, Retail Transformation, OM, Fulfilment, Supply Chain, Integration Layer, Governance, Stakeholder Management, Vendor Management, Project Lifecycle Management, PMP, Certified Scrum Master, Agile Certified Practitioner

Job Summary
The Senior Program Manager at HCL will be responsible for the overall program management, applying Agile methodology to drive successful project delivery. The role involves overseeing multiple projects, ensuring alignment with organizational goals, and leading cross functional teams to achieve project objectives efficiently.

Key Responsibilities

• Manage full project lifecycle delivery for OM-related initiatives.
• Develop and maintain detailed project plans and schedules.
• Coordinate execution across technology, business, and vendor teams.
• Manage project governance and reporting.
• Maintain project RAAIDD logs and escalation processes.
• Coordinate testing, deployment, cutover, and business readiness activities.
• Track resources, and dependencies.

Skills & Experience




Proven project management experience within retail transformation programmes, ideally with some OM experience.
Specific POD / workstream experience as well as OM, fulfilment, supply chain, Integration layer or eCommerce delivery experience.
Robust governance and planning capability.
Agile and hybrid delivery experience.
Solid stakeholder and vendor management capability.

Day-To-Day Activities

• Managing project plans and schedules.
• Running project meetings / ceremonies, and governance forums.
• Coordinating delivery teams across Ingka / HCL.
• Updating status reports and RAAIDD logs.
• Managing stakeholder communications.
• Supporting testing, deployment, and business readiness.

Deliverables

• Project plans and schedules.
• Weekly status reports.
• RAAIDD logs and action trackers.
• Resource updates.
• Deployment and transition plans.

Other Requirements

• Project Management Qualified (PMP) and Agile certifications such as Certified Scrum Master (CSM) or Agile Certified Practitioner (PMI-ACP) are preferred.

📌 Senior Program Manager Bengaluru
🏢 HCL Technologies
📍 Bengaluru