06 Aug
|
Esmsys
|
Ahmedabad
We are hiring an experienced Sr.
Operations
Manager to manage and oversee non-voice legal due diligence processes.
The candidate will be responsible for team management, SLA adherence, quality control, and client coordination to ensure smooth and productive operations.
Lead non-voice legal due diligence operations and service delivery
Ensure adherence to SLA, TAT, quality, and productivity targets
Manage, coach, and develop Team Leaders/Floor Supervisors/Associates
Review operational performance through MIS and dashboards
Manage client communication and operational escalations
Drive process improvement and operational efficiency
Ensure compliance with data security and confidentiality standards
Coordinate with HR, Engineering, Training and QC teams .
📌 Sr Operations Manager Legal Due Diligence Process Non Voice Ahmedabad
🏢 Esmsys
📍 Ahmedabad