Key Responsibilities
Contact customers/dealers regularly regarding outstanding payments.
Confirm account balances and resolve basic account-related queries.
Follow up on overdue invoices and obtain payment commitments.
Maintain records of discussions, payment promises, and follow-up schedules.
Generate and review debtor outstanding reports from Tally.
Coordinate with the Accounts Department regarding receipts and pending balances.
Escalate long-pending or disputed accounts to management.
Prepare daily and weekly collection status reports.
Maintain qualified and courteous communication with customers at all times.
Ensure confidentiality of customer and company financial information.

Required Skills
Positive communication skills in Hindi
Ability to handle collection and payment follow-up calls professionally.




Basic knowledge of Tally ERP/TallyPrime.
Working knowledge of MS Excel.
Solid follow-up and negotiation skills.
Organized, disciplined, and target-oriented approach.

Qualification
Graduate preferred (B.Com desirable).
Higher Secondary candidates with relevant experience may also apply.

Experience
1–3 years of experience in payment follow-up, collections, telecalling, customer service, or accounts receivable management.

Compensation
Fixed Salary: ₹12,000 – ₹15,000 per month (based on experience)

Working Hours
Monday to Saturday
10:00 AM to 7:00 PM

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive Dum Dum
🏢 Vikash Shah
📍 Dum Dum