An HVAC Service Engineer in customer support diagnoses and repairs heating, ventilation, and air conditioning systems while delivering top-tier client communication. Responsibilities include resolving technical faults, managing preventative maintenance, and upselling Annual Maintenance Contracts (AMCs). The role blends advanced troubleshooting with field-based customer service.

Core Responsibilities
Troubleshooting & Diagnostics: Identify electrical and mechanical faults using diagnostic tools, service software, and electrical drawings. [1, 2, 3]
Customer Support & Communication: Provide in office and remote technical support, communicating repairs and maintenance requirements clearly to clients. [1, 2, 3]
Maintenance & Commissioning:



Carry out routine check-ups, emergency repairs, and equipment installations according to manufacturer guidelines. [1]
Documentation & Reporting: Maintain accurate records of service logs, parts used, and Root Cause Analysis (RCA) for internal tracking. [1, 2, 3]
SLA Compliance: Ensure timely responses to customer queries while strictly adhering to safety and environmental standards

Pay: ₹20,000.00 - ₹40,000.00 per month

Advantages:
Health insurance
Leave encashment
Provident Fund

Work Location: In person

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