Job Title: CRM Executive

Location: Jalgaon
Department: Sales / Customer Relationship Management

Job Summary:

We are looking for a proactive and customer-focused CRM Executive to manage customer interactions, maintain customer records, and support the sales team by ensuring timely follow-ups and effective communication with clients.

Key Responsibilities:
Manage and maintain customer data in the CRM system.
Follow up with leads, inquiries, and existing customers.
Coordinate with the Sales Team regarding lead status and customer requirements.
Handle customer calls, emails, and WhatsApp communications professionally.
Update customer records, interactions, and follow-up details in the CRM.
Prepare daily and weekly reports on leads and customer activities.
Resolve customer queries and escalate issues when required.
Ensure timely communication and customer satisfaction.




Maintain accurate documentation and records.

Required Skills:
Valuable communication skills in Hindi, Marathi, and basic English.
Basic computer knowledge and MS Excel proficiency.
Ability to handle customer interactions professionally.
Valuable follow-up and coordination skills.
Attention to detail and organizational abilities.

Qualification:
Any Graduate (Preferred)
Freshers with good communication skills can also apply.

Experience:
0 to 2 Years (CRM, Customer Support, Telecalling, or Sales Coordination experience preferred)

Pay: ₹14,000.00 - ₹16,000.00 per month

Perks:
Health insurance
Leave encashment
Paid sick time

Work Location: In person

📌 Customer Relationship Manager Jalgaon (India)
🏢 Naiom Healthcare
📍 India