Job description

A Telecaller is responsible for engaging with customers over the phone to promote courses and services, gather leads, and provide customer support. Key responsibilities include:
Make outbound calls to prospective students and respond to inbound inquiries.
Explain courses, fees, and program advantages to potential candidates.
Generate leads and convert inquiries into admissions.
Follow up regularly with interested students.
Maintain accurate records of calls and student information in the CRM.
Achieve daily, weekly, and monthly calling and admission targets.
Address customer queries professionally and provide accurate information.
Coordinate with the admissions and counseling team to ensure a smooth enrollment process.
Build and maintain positive relationships with prospective students and parents.

Required Skills:
Excellent communication and interpersonal skills.
Basic computer and MS Office knowledge.
Strong convincing and negotiation skills.
Positive time management and organizational skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Tellicaller Kochi
🏢 Cerebrox Learning
📍 Kochi