Location: Chennai, India

ROLES AND RESPONSIBILITIES
Responding to client/partners queries/issues (Voice and Non-Voice Support).
Assisting clients/partners in troubleshooting.
Rectifying issues and closing the query/issue.

Qualification:

Graduates/Post Graduates in Maths/Computer Science (or)
Skilled Degrees in Computer Science/ECE/EE

EXPERIENCE

0 – 4 yrs (Prior experience is a plus but not expected)

Skills and Competencies:
Good in English (Verbal and Written).
Good Communication Skills.
Positive Problem Solving skills.
Willing to learn technical concepts regarding software products.
Reasonable Analytical Skills.
Business Acumen.
Industry knowledge.
Positive Team Player

Other requisites:
Candidates should have the right attitude and show good commitment.
Prior experience with technical support for a hardware/software product is a major plus.
Prior experience talking to US/UK customers is a major plus

Shift:

US Shift (6 PM to 4 AM), Rotational Also

📌 Technical Support Chennai
🏢 Vembu
📍 Chennai