Guest Service & Relations: Greet guests, assist with seating and menu selections, resolve complaints, and ensure overall guest satisfaction.
Staff Supervision & Training: Lead and train front-of-house staff, conduct pre-shift briefings, assign tasks, and ensure adherence to service standards.
Operational Management: Oversee daily operations, coordinate with the kitchen to manage orders and product availability, and ensure smooth table turnover.
Service & Presentation: Ensure correct table settings, handle food and beverage service with enthusiasm, and maintain high-quality standards.
Cleanliness & Safety: Monitor and maintain cleanliness in the dining area and ensure compliance with health and safety regulations.
Financial Management: Manage cash handling and billing accuracy, assisting with revenue and expense tracking.
Inventory Management: Monitor and manage inventory of food, beverages, and other supplies.