We are looking for a dedicated and customer-friendly Customer Support Associate & Onboarding Executive to support clients during onboarding, training, and ongoing customer support activities. The candidate should be willing to travel and work from client locations whenever required.

Responsibilities
Handle customer queries through phone, email, and direct communication.
Support recent customer onboarding and guide clients on product/service usage.
Coordinate with internal teams for issue resolution and smooth onboarding.
Visit client locations for onboarding, support, training, and implementation activities.
Maintain good customer relationships and ensure customer satisfaction.
Keep records of customer interactions and support activities.
Follow up with clients for feedback and issue closure.

Requirements




Valuable communication and interpersonal skills.
Basic computer knowledge and problem-solving ability.
Ready to travel and work at client locations.
Ability to work independently and in a team.

Qualification
BBA
B.Sc
Diploma graduates can also apply.
Freshers and experienced candidates are welcome.

Preferred Skills
Positive attitude and willingness to learn.
Good coordination and customer handling skills.
Flexible to travel as per business needs.

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Health insurance
Paid sick time
Paid time off

Work Location: In person

📌 Customer Support Executive Cse Bengaluru
🏢 InHawk IT Solutions
📍 Bengaluru