We are seeking a dynamic and customer-focused Client Relationship Executive to build and maintain solid relationships with clients. The ideal candidate will ensure client satisfaction, handle queries efficiently, and contribute to business growth through excellent service and communication.
Key Responsibilities:
Build and maintain strong, long-term relationships with clients
Act as the primary point of contact for client inquiries and concerns
Understand client needs and provide suitable solutions
Ensure timely follow-up and resolution of client issues
Coordinate with internal teams to deliver quality service
Maintain client records and update CRM systems regularly
Identify opportunities for upselling and cross-selling
Achieve client satisfaction and retention targets
Requirements:
Bachelor’s degree in Business Administration, Marketing, or related field
1–3 years of experience in client servicing, customer relationship, or sales
Excellent communication and interpersonal skills
Solid problem-solving ability and customer-oriented mindset
Basic knowledge of MS Office and CRM tools
Ability to handle multiple clients and tasks efficiently
Salary & Benefits:
Salary: ₹15,000 – ₹30,000 per month (based on experience)
Performance-based incentives
ESI & PF benefits (if applicable)
Career growth prospects
Preferred Skills:
Strong negotiation and presentation skills
Ability to work under pressure
Team player with a positive attitude
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund