We are looking for a proactive and customer-focused Customer Relationship Executive with 2+ years of experience in the IT industry.
Key Responsibilities:
Act as the first point of contact for customer inquiries, complaints, and feedback.
Build and maintain positive relationships with current and existing
customers.Coordinate with internal departments (sales, technical, accounts, etc.) to resolve customer issues quickly.
Follow up with customers to ensure their satisfaction and promote repeat business.
Required Skills & Qualifications:
Master’s degree in IT, Computer Science, or related field (preferred).
2+years of experience in customer service, client relations, or sales support (freshers can apply).
Robust problem-solving and analytical thinking abilities.
Excellent verbal and written communication skills (in English and Tamil).
Good listening, problem-solving, and interpersonal skills.
Basic computer knowledge (MS Office, CRM tools preferred).
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Provident Fund
Education:
Master's (Required)
Experience:
Customer relationship management: 1 year (Required)
Language:
English (Required)
Hindi (Preferred)
Location:
Madurai, Tamil Nadu (Madurai) (Required)