Job Title: Sales Coordinator (Showroom Operations)

Location : Alankaram Bengaluru Showroom (Wilson Garden
)Department : Sale
sReports To : Store Manage

r
About Alankar
amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc

e.
Role Overv
iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te

am.
This role is critical in ensur ing smooth customer follow-ups, order coordination, and internal communica tion, enabling the sales team to focus on conversions and customer experie

nce.
Key Responsibil
ities Sales & Customer Coordin
ationManage customer follow-ups for enquiries, quotations, and ongoing discus
sionsEnsure timely response to all leads, walk-ins, and customer qu
eriesCoordinate with customers for quotations, design discussions, order confirmations, payments
, etc Order Manag
ementTrack orders from confirmation to del
iveryCoordinate with production, design, logistics
, etcEnsure timely updates to customers on order s
tatus CRM & Repo
rtingMaintain accurate CRM entries for all leads and cust
omersTrack:



enquiries, follow-ups, conver
sionsPrepare daily, weekly, and monthly reports for the Store Ma

nager
Internal Coordi
nationWork closely with showroom sales team to ensure no missed foll
ow-upsCoordinate with HO teams (design, production, acc
ounts)Ensure smooth communication between all stakeh

olders
Documentation &
SupportPrepare quotations and pr
oposalsMaintain product, pricing, and client
recordsSupport in documentation for architects, designers, and B2B

clients
Required Skills & Qualif
icationsGraduate in Commerce, Business, or relat
ed field2–5 years experience in sales coordination / customer
handlingStrong follow-up and communicatio
n skillsGood working knowledge of Excel, Google Sheets, and C
RM toolsHighly organized, detail-oriented, and dis
ciplinedAbility to handle multiple customers and tasks simult

aneously
Key Performance Indicato
rs (KPIs)Timeliness of customer f
ollow-upsCRM accuracy and com
pletenessOrder tracking accuracy an
d updatesResponse time to custome
r queriesSupport to sales team in improving co

nversions
Work
ConditionsFull-time, in office role at Hyderaba
d showroom6-day work week (with w
eekly off)Requires coordination across teams and occasional extended hours during pe

ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru