Shift Timings - US Shift - 6 PM - 3 AM

Job Location - Chennai (Work From Office)

Job Brief

We are looking for an Account Manager to create long-term, trusting relationships with our

customers. The Account Manager’s role is to oversee a portfolio of assigned customers,

develop recent business from existing clients and actively seek new sales opportunities.

Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and

executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs

and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external

stakeholders
Develop recent business with existing clients and/or identify areas of improvement to meet

sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual

forecasts)




Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed.

Requirements and Skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account

Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all

levels of an organisation, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS

Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while

maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Solid verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field

📌 Account Manager Chennai
🏢 SURVEYSPARROW PRIVATE
📍 Chennai