Job Title - Accounting Software Service Engineer
Location - Erode
Job Summary
We are looking for a motivated and customer-focused Accounting Software Service Engineer to support installation, training, troubleshooting, and maintenance of accounting software solutions for clients in and around Erode. The ideal candidate should have basic accounting knowledge, software support skills, and good communication abilities.
Key Responsibilities
Install and configure accounting software at client locations and remotely
Provide user training for accounting and billing software applications
Troubleshoot software, database, and networking issues
Handle customer support calls and resolve technical problems promptly
Perform software updates, backups, and data migration activities
Coordinate with the internal technical team for issue escalation
Maintain service reports and client support documentation
Visit customer sites for implementation and support when required
Required Skills & Qualifications
Diploma / Bachelor’s Degree in Commerce, Computer Science, IT, or related field
Basic knowledge of accounting concepts (GST,
billing, ledger, inventory, Tally, etc.)
Familiarity with Windows OS, LAN networking, and database basics
Positive troubleshooting and problem-solving skills
Robust communication and customer-handling abilities
Ability to travel locally within Erode and nearby areas
Preferred Skills
Experience with accounting software support or ERP system
Experience in remote desktop support tools
Tamil and English communication skills
Experience
Freshers can apply
1–3 years of experience in accounting software support is preferred
Salary
Based on experience and technical skills
Travel allowance and performance incentives may be provided