Job Responsibilities:
Handle inbound and outbound calls professionally.
Respond to customer inquiries and provide accurate information about products and services.
Resolve customer complaints and ensure timely follow-up.
Maintain accurate records of customer interactions in the system.
Coordinate with internal departments to ensure prompt customer support.
Deliver excellent customer service and build positive customer relationships.
Perform basic data entry and documentation tasks.
Requirements:
Qualification: Plus Two or Any Degree (Mandatory)
Languages: Malayalam and English, plus any one of the following: Hindi or Tamil.
Excellent communication and interpersonal skills.
Experience in customer care, customer support, or call center is preferred.
Ability to handle customer queries patiently and professionally.
Basic computer knowledge and data entry skills.
Positive attitude with valuable problem-solving abilities.
Job Highlights:
No Sales Targets
Friendly and supportive work workplace
Training provided
Opportunity for career growth
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks:
Commuter assistance
Health insurance
Work Location: In person
📌 Sales Coordinator Edappally
🏢 Lumina Industries India
📍 Edappally
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