Patient Registration & Reception
Greet patients, visitors, and attendants courteously.
Register recent patients and update existing patient records.
Verify patient information, insurance details, and required documents.
Guide patients to appropriate departments, doctors, or services.

Appointment Management
Schedule, reschedule, and cancel appointments.
Coordinate with doctors and departments regarding appointment availability.
Manage patient queues and waiting times effectively.

Communication & Customer Service
Answer incoming calls and respond to inquiries.
Provide information about hospital services, timings, and procedures.
Address patient concerns and escalate issues when necessary.
Maintain a skilled and welcoming environment.

Billing & Administrative Support
Collect consultation fees and issue receipts.
Process payments through cash, card, or digital modes.
Maintain daily transaction records and reports.
Assist with insurance and TPA documentation.

Records Management
Maintain patient files and electronic medical records.
Ensure confidentiality and security of patient information.




Prepare daily reports and update databases accurately.

Coordination
Coordinate with doctors, nurses, diagnostic centers, and other departments.
Support admission and discharge processes.
Facilitate smooth patient flow within the hospital.

Required Qualifications
Bachelor's Degree / Diploma in any discipline (Healthcare Administration preferred).
1–3 years of experience in hospital reception, healthcare administration, or customer service.
Freshers with excellent communication skills may also apply.

Required Skills
Excellent verbal and written communication skills.
Robust customer service orientation.
Knowledge of hospital management software (HMS) and MS Office.
Basic billing and cash-handling skills.
Valuable organizational and multitasking abilities.
Ability to work under pressure and handle patient queries professionally.

Pay: ₹15,000.00 - ₹28,233.87 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Executive Valasaravakkam
🏢 Athulya Assisted Living
📍 Valasaravakkam