Customer Support Executive (E-commerce)

About BlendLife

BlendLife India Pvt. Ltd. is one of India's fastest-growing smart kitchen and home appliance brands, trusted by over 10 lakh customers. Join us in building cutting-edge products for up-to-date Indian homes.

Role

We're looking for a Customer Support Executive to manage customer interactions across Amazon, Flipkart, and our website. You'll assist customers before and after purchase, resolve queries, track orders, and deliver an excellent customer experience.

Key Responsibilities
Handle inbound and outbound customer calls.
Confirm orders and provide shipment updates.
Resolve product, warranty, and replacement queries.
Respond via Phone, WhatsApp, Email, and Social Media.
Maintain customer records in CRM/Excel.
Coordinate with warehouse and logistics teams.

Requirements
1+ year of experience in Customer Support, E-commerce, Telesales,



or Order Management (Freshers with excellent communication skills may also apply).
Fluent in English and Hindi (Telugu is an added advantage).
Basic knowledge of MS Excel and computer operations.
Strong communication, problem-solving, and customer service skills.

Job Details

Location: Basheerbagh, Hyderabad

Employment Type: Full time (Work From Office)

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Salary: ₹20,000 per month

Why Join BlendLife?
Be part of a fast-growing D2C brand.
Friendly and supportive work environment.
Excellent learning and career growth opportunities.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Basheer Bagh (India)
🏢 BlendLife India
📍 India