Key Responsibilities
Lead and manage the daily operations of the HVAC service department, including preventive maintenance, breakdown service, repairs, and annual maintenance contracts (AMCs).
Plan, schedule, and monitor service activities to ensure timely response and productive resource utilization.
Supervise, mentor, and evaluate Service Engineers, Supervisors, and Technicians to ensure high performance and continuous career development.
Develop and implement preventive maintenance programs to maximize equipment reliability and customer satisfaction.
Monitor service quality, productivity, and key performance indicators (KPIs), and implement corrective actions where necessary.
Build and maintain solid relationships with customers, ensuring prompt resolution of service issues and high levels of customer satisfaction.
Prepare and manage service department budgets, cost controls, and profitability targets.
Review and approve service reports, quotations,



work orders, and invoicing.
Coordinate with sales, projects, procurement, and warehouse teams to ensure the availability of spare parts, tools, and technical support.
Ensure compliance with health, safety, environmental, and quality standards during all service activities.
Support warranty claims, contract negotiations, and renewal of service agreements.
Analyze service trends, recurring equipment failures, and customer feedback to recommend process improvements.
Ensure all service documentation, maintenance records, and customer reports are accurate and up to date.
Stay informed about new HVAC technologies, industry standards, and best practices to improve service delivery.

Pay: ₹28,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Hvac Service Manager Jaipur
🏢 Dev Sukhdev Restaurant & Resort
📍 Jaipur