We are looking for a pleasant Customer Support Executive to answer the toll-free calls, undertake all the customer calls relating to service of our company products. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Customer initial service related problems of our products, solving the minor problems, solving capacity, coordinating with the concerned technicians.
Responsibilities
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Keep updated records and files
Requirements and skills
Preferably females candidates
Proven experience as front desk representative, agent or relevant position
Proficient in English, Hindi & Telugu(oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Robust communication and people skills
Valuable organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Any Graduate/ Inter , additional qualifications will be a plus.
Job Type: Full-time
Pay: ₹15,000.00 - ₹19,000.00 per month
Advantages:
Food provided
Experience:
total work: 2 years (Preferred)
Work Location: In person
📌 Customer Support Executive Cse Hyderabad (India)
🏢 Analogics Tech India
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.