Job Summary

We are looking for enthusiastic and customer-focused Customer Support Associates to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to resolve customer queries professionally while delivering an exceptional customer experience.

Key Responsibilities
Handle inbound and outbound customer calls, emails, and chat support.
Respond to customer inquiries in a timely and qualified manner.
Resolve customer complaints by identifying appropriate solutions.
Maintain accurate records of customer interactions in the system.
Escalate unresolved issues to the appropriate department.
Follow company processes and quality standards.
Build positive relationships with customers through excellent service.
Achieve individual and team performance targets.

Required Skills
Excellent verbal and written communication skills.
Good interpersonal and problem-solving abilities.
Basic computer knowledge and typing skills.
Ability to multitask and work in a fast-paced setting.




Customer-centric attitude with patience and professionalism.
Willingness to work in rotational shifts if required.

Eligibility
Any Graduate / Diploma / HSC (12th Pass).
Freshers are encouraged to apply.
Experience in Customer Support, BPO, or Call Center is an added advantage.

Preferred Qualities
Positive attitude and eagerness to learn.
Strong listening skills.
Team player with a professional approach.
Ability to handle pressure and meet service-level expectations.

Perks
Competitive salary with performance incentives.
Paid training and career development opportunities.
Friendly and supportive work environment.
Opportunities for internal growth and promotions.
PF, ESI, and other statutory benefits (as applicable).

Pay: ₹10,520.37 - ₹34,475.34 per month

Benefits:
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Associate Chennai (India)
🏢 sarajobs
📍 India