Key Responsibilities
Handle end-to-end processing of Home Loan & Mortgage files.
Collect, verify, and organize customer documents.
Coordinate with customers for pending documents and application updates.
Login loan files with banks and financial institutions.
Track application status and ensure timely follow-up until disbursement.
Maintain regular communication with bank officials and customers.
Update customer records in CRM and maintain accurate MIS reports.
Ensure documentation is complete and compliant with banking requirements.
Resolve operational issues by coordinating with internal teams and banking partners.
Deliver excellent customer service throughout the loan process.
Eligibility
Graduate in any discipline (Preferred)
Freshers with positive communication skills are welcome.
Candidates with experience in Banking, NBFC, Home Loan, Mortgage, Finance, Sales Support, or Operations will be given preference.
Required Skills
Valuable communication and interpersonal skills
Basic knowledge of MS Excel, Word, and computer operations
Robust documentation and verification skills
Ability to manage multiple tasks efficiently
Customer handling and coordination skills
Attention to detail and problem-solving ability
Positive attitude and willingness to learn