Marigold Hospitality is a growing hospitality brand offering premium accommodation solutions in Bengaluru.

Our portfolio includes:
Marigold Business Hotel – A 20-room business hotel catering to corporate and business travelers.
Marigold Service Apartments – Fully furnished 2 BHK & 3 BHK serviced apartments for short and extended stays.
Midori House by Marigold Hospitality – A premium 4 BHK luxury villa designed for exclusive stays and group experiences.

We are looking for a dedicated and customer-focused Front Office Executive to join our night operations team.

Key Responsibilities
Welcome and assist guests during check-in and check-out.
Handle reservations, room allotments, and guest inquiries.
Operate and maintain guest records using IDS Hotel Management Software.
Coordinate with Housekeeping and Maintenance teams to ensure room readiness.
Handle guest requests, complaints, and provide prompt resolutions.
Process payments, prepare invoices, and maintain accurate billing records.




Perform daily night audit activities and prepare shift reports.
Monitor lobby activities and ensure guest safety during the night shift.
Answer phone calls, emails, and reservation inquiries professionally.
Maintain proper documentation and hand over operational updates to the morning shift.
Ensure adherence to hotel policies and standard operating procedures.

Requirements
Minimum 1 year of experience as a Front Office Executive or Receptionist in a hotel.
Hands-on experience with IDS Hotel Management Software is mandatory.
Positive communication skills.
Basic computer knowledge and proficiency in MS Office.
Robust customer service and problem-solving skills.
Ability to work independently during night shifts.
Professional appearance and positive attitude.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Food provided
Leave encashment

Work Location: In person

📌 Front Office Executive Night Shift Whitefield
🏢 Marigold Business Hotel
📍 Whitefield