Service Advisor – Maruti Authorized Service Center (Hosur)

Location: Hosur

We are looking for an experienced Service Advisor to join our leading Maruti Authorized Service Center in Hosur.

Key Responsibilities:
Manage customer service from vehicle reception to delivery, ensuring high customer satisfaction.
Diagnose customer concerns and coordinate with technicians for accurate fault identification.
Plan, monitor, and ensure timely completion of service and repair jobs.
Supervise workshop floor operations and maintain smooth workflow.
Lead, mentor, and train the team of Service Advisors to achieve operational excellence.
Coordinate with technicians, spare parts, and workshop teams for productive job execution.
Ensure adherence to Maruti Suzuki service standards and workshop processes.
Handle customer complaints professionally and provide effective resolutions.
Maintain service quality, productivity, and workshop discipline.
Stay updated with current vehicle technologies, service procedures, and product launches, and actively participate in training programs.

Candidate Profile:




Minimum 3– 8 years of experience as a Service Advisor in an authorized automobile dealership/workshop (Maruti experience preferred).
Robust technical knowledge of automobile service, diagnostics, and fault finding.
Excellent communication and customer relationship management skills.
Proven experience in workshop floor supervision and team leadership.
Ability to manage multiple service advisors and drive team performance.
Good planning, coordination, and time management skills.
Smart, proactive, and result-oriented with strong problem-solving abilities.
Willingness to learn recent technologies, attend training programs, and adapt to the latest industry updates.

Preferred: Experience in a Maruti Suzuki Authorized Service Center or any leading automobile dealership.

If you have the passion to lead a high-performing service team and deliver exceptional customer satisfaction, we would be happy to hear from you.

Pay: ₹20,264.24 - ₹35,000.00 per month

Perks:
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Provident Fund

Work Location: In person

📌 Service Advisor Hosur
🏢 Balaji Motors, Hosur
📍 Hosur