As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with information about our services. Your main goal will be to address customer inquiries, resolve issues, and promote our offerings through calls.

Key Responsibilities:
Customer Interaction: Make outbound calls to potential and existing customers to discuss our products and services.
Information Gathering: Collect feedback from customers about their experience and preferences to help improve our services.
Issue Resolution: Address and resolve customer complaints promptly to ensure satisfaction.
Sales Support: Promote products and encourage customers to make purchases by offering helpful information and answering questions.
Data Management: Update customer information in our database accurately after every interaction to maintain records.
Reporting: Provide regular reports on call outcomes, customer interactions, and feedback received.

Required Skills and Expectations:





You should be comfortable speaking on the phone and possess solid communication skills. A friendly and skilled demeanor is essential to establish a valuable rapport with customers. Basic computer skills are necessary for updating records and using calling software. We expect candidates to be self-motivated, have a positive attitude, and be able to work independently from home. Being a valuable listener will help you understand customer needs better, contributing to effective solutions and sales. Flexibility in working hours is also essential, as you may need to adjust based on customer availability.
Experience

0 - 1 Years
No. of Openings

50
Education

10th Pass
Role

BPO Telecaller
Industry Type

Call Centre / BPO / ITES / LPO
Gender

Male
Age Limit

18 - 35 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Home
Benefits include

Overtime Pay, Annual Bonus, PF, Laptop, Health Insurance

📌 Interview For Bpo Telecaller 10th Pass Freshers Bengaluru
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📍 Bengaluru