Location: Bangalore, India

What you’ll be spending your time on:
Review applicant information and documents, utilizing a mix of internal and external policies and tools/vendors.
Approve, decline, or request additional information/documents from applicants to facilitate application reconsideration.
Conduct Video KYC as part of the customer onboarding process.
Perform periodic reviews of service requests and KYC for existing customers, analyzing personal details for unusual patterns, and reporting findings to the Team Lead.
Proactively escalate issues and propose solutions to enhance customer experience and service levels.
Assist the Supervisor/Team Leader with case investigations.
Participate in team meetings to align with the needs of internal and external customers.
Demonstrate a customer-focused, analytical, and strategic approach while maintaining a solid execution focus to drive transformation in customer businesses.
Exhibit logical thinking and be a creative,



proactive team player.

For this role you are required:
Bachelor’s degree
Experience of working in the payment industry/risk management
Familiarity with India KYC review
Service-oriented approach with outstanding communication skills.
High attention to details and patterns with solid analytical skills
General knowledge of computers and Microsoft Office applications
Capable of multi-tasking and working under targets
Solution focused and proactive in problem solving.
Strong sense of ownership and responsibility

Immediate availability preferred. Proficiency in English is a must and Hindi is a plus. Seeking candidates with 1.5 to 2 years of KYC experience, though motivated recent graduates with a strong desire to learn, grow, and excel are also encouraged to apply.

📌 Kyc Representative Bengaluru (India)
🏢 Recognized
📍 India