Customer Service Officer Urgent Position Andheri (India)

Customer Service Officer Urgent Position Andheri (India)

06 Aug
|
Important Company of the Sector
|
India

06 Aug

Important Company of the Sector

India

We are hiring an expert Customer Service Officer to join our growing team at DBS in Andheri, Maharashtra.
Growing your career as a Full Time Customer Service Officer is a fantastic opportunity to develop excellent skills.
If you are solid in problem-solving, communication and have the right experience for the job, then apply for the position of Customer Service Officer at DBS today!

Consumer Banking Group

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Contribute to effective operation of the branch through accurate & timely processing of customer related transactions and account maintenance
Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customers




Support the branch operations officer in book-keeping and maintenance of documents.
Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for recent account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Benefits of working as a Customer Service Officer in Andheri, Maharashtra:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package

📌 Customer Service Officer Urgent Position Andheri (India)
🏢 Important Company of the Sector
📍 India

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