Key Responsibilities
Lead Calling & Follow-Up
Call all newly generated leads received from field sales, marketing, and enquiries.
Follow up with interested and existing leads as per the defined follow-up schedule.
Understand customer requirements and assess interest level.
Assist customers in selecting products online, provide product information, and support them through the online purchase process, including price discussion and negotiation.
Direct Call Handling
Attend and handle all incoming (direct) calls professionally.
Identify customer requirements clearly during calls.
Convert enquiries into confirmed showroom walk-ins or scheduled appointments.
Lead Qualification & Conversion
Qualify leads based on requirement, readiness, and urgency.
Persuade and guide interested customers to visit the showroom.




Ensure proper handover of converted leads to the sales team.
CRM Update & Reporting
Update call status, customer responses, remarks, and follow-up dates accurately in the CRM system.
Track lead status (current, follow-up, walk-in, not interested).
Share daily and weekly call and conversion reports with the Sales Manager.
Coordination with Sales Team
Inform the showroom receptionist about scheduled walk-ins in advance.
Share customer expectations and feedback for better conversion.
Support the sales team in achieving conversion targets.

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Tele Caller Executive Wayanad
🏢 KATTUMADAM GROUP OF COMPANIES
📍 Wayanad