Our client service teams are tasked with owning the client relationship and managing every aspect of their accounts – from creative to strategy to technology.

Responsibilities:
Managing accounts and projects independently.
Understanding and communicating client, marketing direction and objectives.
Handing over brief to the execution and ensure smooth execution and timely delivery.
Conducting monthly/ quarterly account reviews.
Foster and grow existing client relationships.
Provide input and support to the Current Business Development team.
Keep up to date with the latest industry developments
Campaign development / Management Campaign presentation and pitch & proposal
Internal customer briefing and co-ordination (creative, media planning, production, executive team and vendors) - Planning, budgeting and operations




Cross-stake holder communication
Business Reporting
Client Billing Management

Desired Skills and Experience:
Minimum 1 - 2 year experience in Advt. Agency or Design Studio experience is compulsory
Collaboration & Team Work
People Leadership
Focus on Results
Customer Focus
Execution Excellence
Effective Communication
Entrepreneurial Orientation
Innovation and Openness to Learning

Qualification:
PGDBM / MBA (Marketing) from reputed B-School from the batch passing out in 2015-16
Excellent oral and written communication skills
Ability to work under pressure
Positive General Knowledge

📌 Client Servicing Sr Executive Mumbai
🏢 Silk Route Media
📍 Mumbai