Key Responsibilities:
Make outbound calls to prospective and existing customers.
Handle inbound customer inquiries professionally.
Explain company products/services and address customer queries.
Generate and qualify leads for the sales team.
Follow up with customers and maintain regular communication.
Maintain accurate records of calls and customer interactions in CRM or Excel.
Required Skills:
Excellent verbal communication skills.
Valuable interpersonal and convincing abilities.
Basic computer knowledge (MS Office/CRM).
Positive attitude and customer-focused approach.
Qualifications:
Minimum: 12th Pass/Graduate (preferred).
0–2 years of experience in telecalling, customer service, or sales.
Freshers with positive communication skills are welcome.
Salary:
₹12,000 – ₹25,000 per month (depending on experience) + Performance Incentives.