We are looking for a skilled Technical Support Engineer with expertise in software installation and basic troubleshooting. If you have a passion for technology and a knack for problem-solving, we want to hear from you!
Sound knowledge of software installation and configuration
Proficiency in basic troubleshooting techniques
Troubleshooting and Resolution of hardware & software issues through telephonic & remote tools.
Strong communication and interpersonal skills
Familiarity with customer service principles and practices
Willing to travel as per project requirement

Responsibilities:
Ensure timely resolution of customer issues
Provide hands-on technical support to customers, including software installation and troubleshooting




Collaborate with product development and quality assurance teams to identify and resolve software issues

Perks:
Market-competitive salary and benefits package
Opportunities for professional growth and development
Friendly and supportive work setting

Job Types: Full-time, Permanent

Education:
Bachelor's (Preferred)

Experience:
Technical support: 3 years (Preferred)
total work: 3 years (Preferred)

Work Location: In person

Pay: ₹15,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Technical Support Engineer Ranchi
🏢 Words Worth
📍 Ranchi