Analyst / Senior Officer, IBG Branch Operations, Institutional Banking Group Operations

Experience: 2 to 3 years

Location: Kwun Tong

Skills: analytical skills, problem-solving skills, interpersonal skills, team collaboration, banking software, office software

Company Overview
Business Function Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
Provide operational support and ensure effective execution of banking transactions and services at the branch level
Assist in the implementation and maintenance of branch operational processes and procedures
Collaborate with cross-functional teams to identify and resolve operational issues
Contribute to the continuous improvement of branch operations by identifying and implementing process enhancements




Ensure compliance with relevant policies, regulations, and internal controls
Provide customer service and support to branch clients as needed

Requirements
Relevant degree or diploma in a related field
Minimum 2-3 years of experience in a similar role within the banking or financial services industry
Experience in Banking operations in term of Branch Operations is a plus
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work effectively in a team and collaborate with cross-functional stakeholders
Proficient in using relevant banking and office software applications

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.
Location: Two Harbour Square
Job: Operations
Schedule: Regular
Employee Status: Full time

📌 Analyst / Senior Officer, IBG Branch Operations, Institutional B (Mumbai)
🏢 DBS Bank
📍 Mumbai