Mega-Walkin drive at HCLTech for Customer Service Representative (CSR) (Voice Process), on 14th July & 15th July 2026Dat e: 8th July & 9th July 2026 Time: 10:00 AM to 1:00PMVe nue: ETA 3, Sandhya Infocity ETA- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103, IndiaContact Person: Suryapriya Experience: 1 to 4Yrs Shift: US Shift (Night Shift)S kill: Customer Service Representative (CSR) (Voice Process)Job Summary1. We are seeking a customer-focused and detail-oriented Customer Service Representative (CSR) to support our healthcareaccount. 2. The CSR will assist patients, healthcare providers, and insurance members by handling inquiries related to perks, eligibility, claims, billing, appointments, and other healthcareservices. 3. The ideal candidate possesses excellent communication skills, empathy, and the ability to maintain confidentiality while delivering exceptional customer service. Key Responsibilities:




- Handle inbound and outbound customer calls in a professional and courteousmanner.
- Respond to inquiries regarding health insurance benefits, coverage, eligibility, claims, and billing.
- Assist members, patients, providers, and healthcare facilities with account-related concerns.
- Verify member information and accurately document customer interactionsin thesystem.
- Resolve customer issues efficiently while adhering to company policies and healthcare regulations.
- Escalate complex concerns to the appropriate department when necessary.
- Maintain confidentiality and protect sensitive customer information in compliance with healthcareCandidates welling for the Opportunity & Unable to attend Walkin interview please complete the Registration forvirtual Interview HCLTech Customer Service Representative (CSR) (Voice Process) – Virtual Interview – Fill

📌 Mega-Walkin Drive At Hcltech For Customer Service Representative (Csr) (Voice Process), On 14th July
🏢 HCLTech
📍 Tamil Nadu