Job Description

nsibilities:

- Develop, configure, and customize Service Now applications, including ITSM, ITOM, HRSD, and other modules as required.
- Design and implement workflows, business rules, client scripts, UI policies, and integrations.
- Create and maintain Service Now reports, dashboards, and performance analytics.
- Integrate Service Now with third-party applications using REST/SOAP APIs, MID Server, and other integration methods.
- Work on Service Now development activities such as scripting, UI/UX enhancements, and data imports.
- Perform unit testing and debugging to ensure high-quality code delivery.
- Collaborate with stakeholders to understand business requirements and translate them into Service Now solutions.
- Ensure adherence to Service Now best practices, coding standards, and security guidelines.
- Provide support, troubleshooting, and maintenance for existing Service Now implementations.
- Stay updated with the latest Service Now releases,



features, and industry trends.
- Content Management: - developing the ESS page.
- UI Actions / UI policy / Access Control Lists, etc.
- Writing various Server-side scripts like Script Includes, Business Rules etc.
- Configured License Management module for necessary Compliance check.
- Used ACL's for controlling the security mechanism in Service Now
- Domain Separation and designing the Process and data flow within various domains
- Experience with Web technologies/AJAX
- Developing Composite Service Requests within Service catalog Module
- Experience in different Integrations using web-services / MID Server, etc.
- Configuring complex reports
- Understanding and debugging of system logs.
- Experience in Service Now Discovery configuration and data management

📌 Service Now Developer (Gurugram)
🏢 Tata Consultancy Services
📍 Gurugram