06 Aug
|
Flipkart
|
Mumbai
Job Description
Manager role
- Should have managed a large team of On-Rolls and Off rolls
- Experience in Team management, P & L management, Key account management, Relationship building, Sales, Business Development
- Strong People Orientation and skills to manage a large team.
You are responsible for:
- Team management
- Manage Client service team
- Cross Functional working with Operations, IT, Finance, Design, F&I;, L&P; and HR
- P & L management
- Continuous monitoring of Client Revenue & Cost accounts
- Review & Improve on the Service SLAs to ensure there is no impact on losses in storage & revenue.
- Contribute to cost reduction and efficiency increase
- Account Management
- Track and improve key metrics like revenue, share of wallet growth, Operational Performance metrics
- Reconciliation and Closure of shipments on time
- Collection of Payments on time
- Drive customized solves for supply chain partners by working closely with
- Engage with partners on business growth with periodic reviews
- Current partnerships
- Program manage the onboarding effort and take new accounts live
- Product development and VAS
- Enhance Service Offerings through innovative solves & VAS
- Lead initiatives internally to improve key fulfillment related metrics.
- Reporting & MIS
- Understanding Client & Internal Systems and building reports, dashboards
📌 Assistant Manager - KAM (Mumbai)
🏢 Flipkart
📍 Mumbai