Salesforce Service Cloud Developer (Pune)

Salesforce Service Cloud Developer (Pune)

06 Aug
|
Tata Consultancy Services
|
Pune

06 Aug

Tata Consultancy Services

Pune

Job Description

Roles and Responsibilities

Walk In Invitation :: TCS :: Salesforce service cloud: Pune :: 08-AUG-2026 (Saturday)

Location - Pune (Face to Face Interview)

Exp - 5+

Interested and available candidates on 08-AUG-2026 can share profile.

- Manage customer service requests through various channels (email, chat, phone) using Salesforce Service Cloud.
- Resolve customer issues by troubleshooting technical problems and providing timely solutions.
- Collaborate with internal teams to resolve complex cases that require escalation.
- Analyze data from Salesforce reports to identify trends and areas for improvement in the customer service process.
- Develop solid relationships with customers by providing excellent communication skills.

📌 Salesforce Service Cloud Developer (Pune)
🏢 Tata Consultancy Services
📍 Pune

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