Job Description

Desired Skills

- Minimum 2-5 years L3 level experience of handling fort iGATE Firewall, CISCO Routers, L2 L3 Cisco switches
- Actively involved in Incident management and doing RCA.
- Minimum CCNA certification is mandatory.
- Hands-on on configuring different routing protocols, BGP configuration, and stringent access policies on CISCO routers, Palo Alto Firewall
- Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
- No regular travel is required. But sometimes need to travel for projects or reporting Operational Management
- Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
- Establishes network by evaluating network performance issues including availability, utilization, throughput, good put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
- Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
- Prepares users by designing and conducting training programs; providing references and support.
- Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.




- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organizations value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Core Competencies:

- Service Orientation
- Should be aware of both
- the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs
- the focus is on SERVICE
- Result Orientation
- Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency
- the focus is on achieving RESULTS
- Initiative
- One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and its resolution
- the focus is on seeking SOLUTIONS
- Professionalism
- Should have in-depth knowledge of all functions and displays not only required skill-set, but also ethics and integrity while conducting the job
- the focus is on PROFESSIONALISM
- Cooperation




- One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives
- the focus is on TEAMWORK
- Communication/Feedback
- Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives
- the focus is on OPEN COMMUNICATION

Other Benefits:

- Medical Insurance (self-coverage): Includes Group Mediclaim policy and Group Personal Accident Policy.
- Long Term Investment Engagement Plan: This is an employee incentive plan introduced to encourage, reward, and incentivize eligible employees towards long-term engagement, to optimize their performance and enable them to partake in the growth of the Organization and further its best interests.
- Transportation support: Bus facility (where available) is allocated to you based on your requirement and availability of seats.
- Focus on individual career growth: via career aspirations discussions, rewards recognition, long service awards.
- Career Enhancement programs through Continuous Learning, Upskilling, and Training.
- Focus on Holistic Well-being: The Wellness Corner: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members.
- Support Mechanisms: Various support mechanisms like buddy program for current joiners, childcare facilities for new mothers etc. are made available for our Associates.
- Health Check-up Camp: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members.

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