Job Description

Job Title: KAM – Ecom / Qcom

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Experience Required: 5+ Years

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Location: Ahmedabad

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Job Summary

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We are looking for an experienced and data-driven E-Commerce Manager to lead and optimize our online business across marketplaces and D2C websites. The ideal candidate will manage key

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marketplace accounts, improve product visibility, enhance conversion rates, and drive revenue

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growth through strategic planning, performance marketing inputs, and cross-functional

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collaboration.

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Key Responsibilities

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Marketplace Management

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- Manage relationships and business operations with Qcom & Ecom partners.n
- Ensure timely listing, relisting, and optimization of product catalogues.n
- Drive revenue growth through promotions, ads, and platform-led opportunities.n
- Track and manage platform payments, returns, claims, and penalties.n

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D2C Website Management

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- Oversee website updates, product pages, banners, and user experience improvements.n
- Coordinate with performance marketing teams for traffic and conversion optimization.n
- Analyse customer behaviour, A/B test funnels, and improve retention metrics.n

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Sales Planning & Growth

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- Build monthly and quarterly sales plans for all e-commerce platforms.n
- Drive visibility via deals, pricing strategies, and exclusive online launches.n
- Monitor competition pricing, promotions, and new launches.n
- Operations,



Inventory & Supply Chain Coordinationn

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Ensure optimal stock availability across fulfilment centres

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- Work closely with supply chain teams to minimize OOS, returns, and delivery issues.n
- Monitor marketplace SLAs to maintain high service performance.n

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Marketing & Content Optimization

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- Coordinate with content and creative teams for A+ pages, images, and videos.n
- Manage marketplace ads (AMS, Flipkart Ads, etc.) and improve RoAS.n
- Lead review generation initiatives and improve seller ratings.n

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Reporting & Data Analysis

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- Create weekly/monthly dashboards analysing sales, marketing performance, inventory, and profitability.n
- Identify business opportunities through data-driven insights.n

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Key Requirements

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- 5+ years of hands-on e-commerce experience in marketplaces and/or D2C.n
- Robust understanding of marketplace algorithms, metrics, and growth levers.n
- Proficient in Excel, analytics tools, and marketplace portals.n
- Experience managing performance ads (AMS/Google/Facebook) is an advantage.n
- Strong communication, negotiation, and project management skills.n
- MBA in Sales/Marketing preferredn

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Key Competencies

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- Data-driven decision makingn
- E-commerce analytics & forecastingn
- Strategic planning & executionn
- Stakeholder managementn
- Problem-solving & agilityn
- Cross-functional collaborationn

📌 Key Accounts Manager - ECom / QCom (Sabarmati River)
🏢 Iscon Balaji Foods
📍 Sabarmati River