Job Description

Hello,

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Please share your updated resume at [email protected] if interested. Thank you!

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We are currently seeking a Director- Risk Adjustment with excellent operational acumen and people management skills. Director will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure a high quality of service. Achieving and surpassing service level benchmarks would be a key responsibility. A valuable understanding of the processes and managing them through frequently occurring changes will be vital for meeting SLAs. Managing resources, their issues and their career planning is required for the team continuously improve their performance which would result in client delight. Handle large number of teams with the support of managers, AMs and team leads.

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Minimum Graduation mandatory

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CPC/CRC/CIC/CCS certification

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Open to work from Coimbatore

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- Manage a Headcount of 500-600 resources based out of multiple locationsn




- Manage P&L; and efficiency goals for the above spann
- Manage and meet the defined SLA (Exceed the service levels agreements benchmarks - Productivity, Quality, Turn Around Time)n
- Manage process knowledge through PKTs.n
- Performance Management. Optimum staff availability and utilizationn
- Talent Engagement & Development. Meeting the expected NPS scoren
- Succession Planningn
- Control Annual Voluntary Attritionn
- Implement Process Improvement Ideas (Automation/Change in workflow) that improves the Productivity/Quality/Turnaround Timen
- Successful POC on project assignedn
- Expansion of HCC inhouse coding capabilitiesn
- Meeting all the expectation of the onshore Customer facing and Operations teams.n
- Effective and timely communication with all stake holders based on various requirementsn

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Regards,

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Talent Acquisition Team | COTIVITI

📌 Career Opportunity | Director | HCC Medical Coding | Coimbatore (Tamil Nadu)
🏢 Cotiviti India
📍 Tamil Nadu