The position is all about people and creating strong relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L.;
Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
1. Profit Center head (including but not limited to):
- ASR and margin analysis
- Expense Control
- Collections
- Renewals • Vendor management
- Retail Management
- Cost optimization
1. Build and expand community c. Create a team-oriented environment amongst our members through events and hyperlocal alliances & partnerships
2. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
3. Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level: Shadow Community Manager
4. Vendor Management a. Conformance to Purchase-to-Pay process
5. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c.
Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
6. Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
7. Execution of all Company Driven ideas and initiatives
8. Team Player a. Collaborate within Team & other stakeholders to drive execution
We are looking for Candidates with: • Exemplary Customer service skills and record
- An extrovert personality
- Aware and with keen interest in current affairs
- Ambition and drive to demonstrate continuous upgradation in skills and knowledge • Enthusiasm and demonstrating noticeable participation
- Key skills in Relationship Management, Operations, Cost & Revenue Management.
- With a hunger to grow with a 2 year focus on managing additional/ increased responsibility • Excellent written and verbal communication
- Belief in Extremely strong Process execution
Eligibility:
- Minimum experience of 3-5 years.
- Should have managed an annual revenue of a minimum of 2.5 million INR.
- Worked at a Revenue Centre in the last 2 years.
- Proficient with MS Spreadsheet
- Excellent communications skills
- • Graduate in any stream, ** MBA preferred. ** Should be familiar with local language. ***Member of Community Service Club, Social and Focused Groups/ Club/s,
📌 Assistant Community Manager (Pune)
🏢 Awfis Space Solutions
📍 Pune
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