Job Title: Customer Relationship Executive
Location: The Venkat Center for Aesthetic Health – Banashankari, Bangalore
Employment Type: Full-Time

About Us

The Venkat Center for Aesthetic Health is a leading cosmetic surgery and aesthetic healthcare facility in Bangalore, dedicated to patient care, clinical excellence, and operational efficiency. We are looking for a Customer Relationship Executive to manage patient inquiries, appointments, and follow-ups at our Banashankari unit.

Key Responsibilities

- Handle incoming and outgoing calls, WhatsApp messages, and email queries from patients.
- Schedule, confirm, and follow up on patient appointments efficiently through KYLAS software.
- Provide accurate information regarding treatments, services, pricing, and doctors’ availability.
- Maintain a database of patient interactions and update records in the hospital management system (Zenoti).
- Coordinate with front desk and medical staff for patient requirements.
- Ensure prompt response to patient complaints or escalations and escalate issues to the supervisor when needed.
- Assist in lead generation, marketing campaigns, and promotional follow-ups as required.




- Maintain a professional, courteous, and patient-focused approach in all communications.

Qualifications & Skills

- Minimum 12th pass or Graduate; preference for candidates with experience in healthcare or call center operations.
- Excellent communication skills in English and Kannada (both verbal and written).
- Proficiency in MS Office and hospital management software is a plus.
- Ability to multitask, handle pressure, and maintain confidentiality.
- Solid interpersonal skills and a friendly, professional phone etiquette.

Work Timings

- 9:30 AM – 6:30 PM (6 days a week).

Compensation

- Competitive salary based on experience and performance.

How to Apply

Interested candidates may apply through Indeed or send their updated CV to [email protected] with the subject line “Application – Customer Relationship Executive”.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Language:

- Kannada (Preferred)

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 Venkat Center for Aesthetic Health
📍 India