Customer Relationship Executive (Mumbai)

Customer Relationship Executive (Mumbai)

07 Aug
|
Flying Colour Business Setup Services
|
Mumbai

07 Aug

Flying Colour Business Setup Services

Mumbai

Company Name : Flying Colour Business Setup Services LLC

Company Website : https://www.flyingcolour.net/

All Holidays will be as per UAE Calendar

Below are the details of the job

Position: Relationship Officer/ Client Coordinator/ Customer Service Executive

Location : Work from Home (Remote)

Should have their own Laptop, reliable wifi,android phone,power backup

Type : Full Time

Working Day - 6 days working (Monday to Saturday)

Working Timing -

Monday to Friday - 10.30am to 8.00pm IST

Saturdays - 10.30am to 5.30pm IST

IT REQUIREMENT ( Compulsory )

Laptop Requirements:

12 GB RAM or above

Intel i5 (12th Generation) or above

256 GB SSD (Solid State Drive – HDD will not be accepted; SSD/NVMe type is mandatory)

Mobile (Android) Requirements:

8 GB RAM or above

Minimum 30 GB free storage available (Please ensure at least 30 GB is free, not total storage)

Android Version 10 or above

Roles and Responsibilities

- 5+ Years experience in Customer care(Calling)/Administrative role
- Major Experience in Operations role.
- Familiar with CRM and good communication skills
- Acts as a first contact for all clients and creates an inviting, skilled atmosphere.




- Answer client’s calls & Emails and address their queries and concerns within the assigned timelines.
- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.
- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines
- Responsible for handling a portfolio of 70-80 clients.
- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.
- Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams.
- Ensure the quality of service provided to clients is as per the standards defined by the company
- Preparation of applications on Freezone and Offshore Portals.

Apply Now: Interested candidates are invited to share their CV at [email protected] or send it via WhatsApp to +971-529396783.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement

Language:

- English (Preferred)

Work Location: Remote

📌 Customer Relationship Executive (Mumbai)
🏢 Flying Colour Business Setup Services
📍 Mumbai

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