Core Responsibilities:

- Develop and maintain scripts in PowerShell and Batch for automation and system tasks.
- Configure, manage, and optimize ConnectWise Automate, ConnectWise RMM, Screen Connect, and Ninja RMM tools.
- Create and deploy automations, monitors, and alerts within ConnectWise Automate and CW RMM.
- Troubleshoot and resolve issues related to plugin failures, script errors, and monitor breakdowns.
- Provide after-hours and rotational shift support in a 24x7x365 operational setup.
- Collaborate with cross-functional teams to ensure consistent delivery of high-quality services.

Eligibility:

- Any technical graduate
- Good communication skills
- Versatile to work in shifts

Required Skill Set

Technical Skills:

- 1–4 years of experience in RMM administration and system admin.
- Proficiency in PowerShell and Batch scripting.
- Hands-on experience with ConnectWise Automate, CW RMM, Screen Connect, and Ninja RMM.
- Strong analytical and troubleshooting skills for resolving automation and monitoring issues.
- Excellent communication and documentation skills.
- Willingness to work in rotational shifts and provide after-hours support as required.

📌 RMM Engineer (India)
🏢 ProVal Technologies
📍 India