Job Information

Date Opened

03/30/2026

Job Type

Full time

Work Experience

5+ years

Industry

IT Services

City

Jaipur, Noida, Hyderabad

State/Province

Rajasthan

Country

India

Zip/Postal Code

302020

About Us

Aelum Consulting is emerging Enterprise Service Management service provider with over 5+ years of experience in providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, development and support.

We have over 11000+ hours of experience in designing empirical processes for our valuable customers that reduced their Operating Costs (Reduced ~750K for our prestigious customers in 3 years).

Job Description

Job Summary:

As a ServiceNow Architect, you will be involved in developing, designing and supporting the technical solutions on the ServiceNow platform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilising the ServiceNow platform.

Responsibilities:

- Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.

- Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations,



and custom application development.

- Obtain and analyse/interpret business requirements to propose sustainable solutions in ServiceNow.

- Coordinate and solve complex technical data and transformation issues.

Qualifications:

- 10+ years of experience of ServiceNow Applications development or Product implementation experience

- Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)

- Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting

- Working experience with ServiceNow modules like PPM, CSM, GRC,ITOM, ITBM, ITSM is an added advantage

- Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems.

- Expertise Web Services integrations (SOAP, REST), Scripted REST API's

Essential Qualification:

- Certified System Admin Passport is mandatory

- Bachelor’s degree or equivalent combination of education and experience

Requirements

- Min. 1 Certified Implementation Specialist Certifications. CTA is excellent to have.

- Must have strong technical skills.

- Experience with REST, SOAP, and JavaScript

- Must be Professional and a good team player.

- Excellent Verbal and Written Communication - (ENGLISH)

- Exposure in running projects independently with customer

📌 ServiceNow Architect (India)
🏢 Aelum Consulting
📍 India