Customer Service Agent / English (India)

Customer Service Agent / English (India)

07 Aug
|
Alorica India
|
India

07 Aug

Alorica India

India

Why join our team?
As a member of our #CoolCenter, youll work in an exciting and collaborative environment alongside a diverse team of experienced professionals who are committed to helping you grow your career. As an Alorican, youll enjoy a competitive compensation package, outstanding benefits, and real opportunities for growth.

What we offer:

- Base salary of up to ₹3.80 LPA* (depending on the assigned campaign)
- Unlimited referral bonuses
- Performance bonuses
- Statutory and above-statutory benefits
- Fully paid training from day one
- On-site cafeteria
- One-way transportation (8:00 PM to 8:00 AM)
- Free parking
- Wellness activities and skill development programs

Key Responsibilities:

- Provide timely and effective resolutions to customer inquiries via voice, ensuring accurate information
- Always maintain a high level of professionalism
- Handle escalated cases with diplomacy and professionalism

Minimum Qualifications:

- Advanced level of English proficiency
- Minimum of 10+2 years of formal education
- Full-time availability
- Required documentation (education certificates, PAN card, Aadhaar card,



experience letters if applicable)
- Strong communication and interpersonal skills
- Ability to multitask and work with urgency
- Positive, solution-oriented mindset
- Ability to understand and empathize with customer concerns
- Willingness to work fully on-site in Bengaluru (no remote or hybrid option)

Preferred Qualifications:

- Previous experience in a call center or customer service (training will be provided)
- Ability to navigate multiple browser tabs simultaneously
- Familiarity with Microsoft Windows and web-based applications (or willingness to learn)
- Robust teamwork skills and ability to thrive in a collaborative environment

Ready for your next career step?
Apply today and start building your future with us!

Pay: ₹20,000.00 - ₹28,000.00 per month

Application Question(s):

- What is your full name?
- What is your phone number?
- What is your email?
- How would you rate your English level?

Work Location: In person

📌 Customer Service Agent / English (India)
🏢 Alorica India
📍 India

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