Officer-SLI-Collections (India)

Officer-SLI-Collections (India)

07 Aug
|
HDFC Bank
|
India

07 Aug

HDFC Bank

India

Job Title:

Collection Officer-SLI-Collections

Job Details:

Business Unit: Collections

Team: Retail Asset Collections

Reports to: Collection Manager – SLI

Location: Multi-Locations

Role Type: Collection Officer-SLI-Collections

Direct Reportees: 0

Travel Required: Customer Visits

Job Band Range: S1 & S2

JD Created Date: 09-Nov-17

JD Updated Date: 04-Aug-25

Version No: 1.1

Job Purpose:

Collecting payments on overdue Customers

Job Responsibilities:

Visiting delinquent customers and following up on payments on PTP dates.

Achieving money collection productivity targets.

Ensuring trails updates are recorded in VYMO / web-collections.

Making calls on the portfolio through recorded lines (DID).

Adhering to all Bank processes in Unit performance and COC.

Managing cash deposit process within TAT & Settlement letter Process.

Delivering monthly performance on allocated portfolio in terms of resolution, roll backs, recovery rates/values as per target.

Educational Qualifications:

Graduate/Post Graduate

Key Skills:

Valuable Team spirit

Inter personal skill

Time / Team Management

Good communication skill

Proactive & focused approach

Experience Required:

0 Year to 3 Years

Major Stakeholders:





SLI - Collections

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 Officer-SLI-Collections (India)
🏢 HDFC Bank
📍 India

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