Prime Rishta Matchmaking Services is hiring a Customer Service Executive for night shift operations in Mohali.

Responsibilities:

- Conduct welcome calls with newly registered clients
- Manage client profiles and ensure profile accuracy
- Coordinate and support the matchmaking process
- Follow up with clients regarding match feedback
- Resolve customer queries and provide timely assistance
- Maintain excellent customer relationships and satisfaction
- Update CRM and maintain accurate client records

Requirements:

- Good communication skills in English and Punjabi
- Excellent customer service and relationship management skills
- Positive listening and problem-solving abilities
- Basic computer knowledge
- Positive, patient, and professional attitude

Experience:

1–3 years preferred in International Process, customer support, client servicing, relationship management, or tele calling.

Job Details:

- Full-time permanent role
- Night shift
- Work from office – Mohali
- Salary: ₹20,000 - ₹25,000 per month




- Performance-based salary review

Performance Metrics:

- Customer satisfaction
- Timely client follow-ups
- Profile completion and accuracy
- Matchmaking process coordination
- CRM updates and service quality

Experience:

- International voice process: 1 year (Required)

Language:

- Punjabi (Required)
- English (Required)

Location:

- Sahibzada Ajit Singh Nagar, Mohali, Punjab (Preferred)

Shift Availability:

- Night Shift (Required)

Work Location: In person

Pay: ₹22,000.00 - ₹27,000.00 per month

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- Do you have fluent spoken English to communicate confidently with international customers?

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Customer Service Executive (Night Shift) (India)
🏢 RISHTAPRIME PRIVATE
📍 India